At INTHEZ , we are dedicated to providing a smooth and reliable shipping experience, ensuring that your products are delivered safely, securely, and in a timely manner. We offer flexible shipping options for both local and international customers, with a focus on transparency and customer satisfaction.
Once your order has been shipped, you will receive a tracking number via email. This allows you to check the status of your shipment and track its journey from our warehouse to your address. Please note that tracking may not be available for all countries.
In rare cases, delays may occur due to factors beyond our control, such as extreme weather, strikes, or customs holdups. If your shipment is delayed, we will work closely with our shipping partners to resolve the issue as quickly as possible. If your package is declared lost, we will provide a replacement or full refund.
It is the customer’s responsibility to provide accurate and complete shipping information at checkout. INTHEZ is not responsible for undelivered packages due to incorrect or incomplete address details. If you realize there is an error in your shipping address after placing your order, please contact customer support immediately.
For any shipping-related queries or concerns, please feel free to contact our customer support team. We are here to assist you with tracking, delivery issues, and any questions you may have regarding our shipping process.
INTHEZ: Custom and ready-to-wear jewelry, style across GCC.
